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- FAQs
Frequently Asked Questions
From review collection and automation to widgets and customization, here are answers to the questions you may have before getting started.
What is Hyoka?
Hyoka is a comprehensive WooCommerce review management plugin designed to help businesses collect, manage, automate, and showcase authentic customer reviews, photos, and videos across their store to build trust and increase sales.
How does Hyoka collect reviews?
Hyoka uses smart automation to do the heavy lifting for you. You can set up personalized review request emails that automatically trigger after a customer makes a purchase or receives their delivery. It also includes automated follow-up reminders to help you gather more feedback without any manual chasing.
Can I approve reviews before they appear on my store?
Yes, absolutely. Hyoka includes a centralized Review Management dashboard where you have full control over your feedback. You can easily review, approve, reject, or mark submissions as spam before they go live. Our Pro plans even include AI-powered spam scoring and advanced profanity filters.
Can customers submit photos and videos?
Yes! Hyoka fully supports user-generated content (UGC). Customers can easily upload photos and videos alongside their written feedback, providing powerful, authentic visual proof for future shoppers.
Can I customize how my reviews look?
Yes, you have complete control over the appearance. Hyoka’s widgets are built to naturally blend with your existing WooCommerce theme out of the box. Upgrading to our premium plans unlocks advanced custom widget styling, allowing you to perfectly match the fonts, colors, and layouts to your brand identity.
What review widgets are available?
Hyoka offers a powerful library of beautifully designed, conversion-optimized widgets. These include the standard Product Review Widget, Video Carousels, scrollable Card Carousels, Testimonial Carousels to highlight your best stories, an Overall Site Rating badge, and a Customer Q&A display.